At SPARTAN I.D., every product is custom made to order — designed specifically for you with your approved artwork or customization. Because of the personalized nature of our items, we do not accept returns or exchanges once a design has been approved and production has begun.
Before your order goes into production, we’ll provide a detailed mockup for your approval. This ensures you have full visibility and control over the final look of your custom product.
Why We Can’t Accept Returns:
Like other custom services such as Etsy sellers, Printful, and Vistaprint, once a personalized product has been made, it cannot be resold or repurposed. That’s why your approval matters — and why we’re committed to making sure you’re satisfied before we print.
Damaged or Defective Items:
If your item arrives damaged or with a manufacturing defect, please contact us within 5 business days of receiving your order. We will gladly work with you to resolve the issue as quickly as possible.
Thank you for choosing SPARTAN I.D. — Your Identity Made Custom.